In order to book your stay, you can select the chalet and the dates of your choice in the Calendar tab. You will then receive a confirmation email as well as your welcome document and the procedure to follow to make the reservation deposit of $ 450.
1. AccesD Bank Transfer: Log on to your Desjardins Accesd portal, and enter Chalets Equinox as the new invoice to be paid. Enter the amount corresponding to the balance of your reservation, as well as your invoice number starting with F (without dashes).
2. Interac e-Transfer: Log into the online portal of your financial institution, and select send funds by interac e-transfer. Enter the amount corresponding to the balance of your reservation, as well as the recipient's email address: firstname.lastname@example.org. Choose the following word as the answer to the security question: equinox.
The reservation balance will be payable 14 days before your arrival.
The security deposit is $ 500 non-taxable and fully refundable (following inspection of the property by the maintenance team). A security deposit of $ 1000 will be required for cabins with 3 bedrooms and more, for Halloween, St-Jean-Baptiste, Labor Day, Christmas, and New Year's weekends.
The security deposit is payable 14 days before your arrival, together with the balance of your reservation.
Unfortunately, credit card payment is not available at the moment. Payment can be maid by interac transfer or Accesd bill payment.
Following the maintenance team report, the security deposit will be refunded within 5 working days of your departure, by Interac transfer, to the email address provided.
We are happy to be able to offer all our travelers an arrival from 4 p.m. and a departure at 10 a.m. (the usual arrival time for the region is 5 p.m.). You can choose to stop for supper in Quebec City, Baie-St-Paul or simply cook a good meal on the BBQ enjoying a view of the river, and arrive at the time you want, starting at 4 p.m.
You will receive your access code by email a few days before your arrival.
The exact directions and address are indicated in your confirmation email as well as on google, by searching under the name of chalet Equinox, Chalet Iko, Chalet Héméra, Chalet Métis or Chalet Helios.